This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
Impact of Notes User Renaming/Recertifing on Blackberry User/Device
Hi Marco,
The BlackBerry Server uses the UNID of the person document in the NAB and the user's name as a reference to find the user. If you change one of these, the BlackBerry Server will still be able to find the user. However if you change both at the same time this is considered a different user. If this is the case, manual intervention would be required. I would suggest calling in to BlackBerry Support for further assistance.
Cheers,
Adam
Feedback response number WEBB7LZRZY created by ~Delores Elapulikle on 12/04/2008